A high conversion rate is required for any business website to be successful. A conversion rate is the percentage of website visitors who complete a desired action, such as making a purchase or filling out a form. Unfortunately, many websites need help to achieve a high conversion rate for various reasons. This article will discuss the most common conversion rate killers and how to fix them.
Poor Website Design
The design of a website is critical to the overall user experience and can significantly impact the conversion rate. Website design can result in a high bounce rate when visitors leave the website without taking action. To avoid this, ensure that your website has a clean, modern design that is simple to use. Your website should also be optimised for all devices, including desktop computers, laptops, tablets, and smartphones. Take note of all the things that need improvement while conducting a conversion rate audit.
Slow Load Times
Lack of Trust Signals
Trust is essential in the conversion process, and a lack of trust signals can harm the conversion rate. Visitors must trust your company and believe their personal information is secure. Ensure your website is secure (HTTPS), including customer reviews and testimonials, and prominently display contact information to foster trust.
Poorly Written Copy
The copy on your website can also affect conversion rates, and visitors who need clarification on the poorly written copy are less likely to take action. Make your copy clear, concise, and easy to read to improve it. Include a clear call to action and highlight the benefits of your products or services.
Value Proposition Is Uncertain
Visitors must understand what distinguishes your company from the competition: your value proposition. Visitors may be less likely to take action if your value proposition needs to be clarified. Ensure your value proposition is clear, concise and easy to understand. Highlight the distinctive features and benefits of your products or services and why they are superior to the competition.
No Clear Call to Action
A clear call-to-action is required to convert visitors into customers. Visitors may be unsure what to do next if there is no clear call to action. Make your call to action prominent, clear, and simple to understand. Use action-oriented language, such as “Buy Now” or “Sign Up,” and make the CTA stand out from the rest of the page.
No Mobile Optimisation
People are increasingly using smartphones and tablets to browse the web, and a website that is not mobile-friendly can have a negative impact on conversion rates. Ensure your website is responsive, which means it adjusts to the screen size of the device used to optimise it for mobile devices. Also, ensure that the call-to-action is visible and easy to tap on a mobile device.
In conclusion, numerous factors can influence a website’s conversion rate, but by identifying and addressing these common conversion rate killers, you can significantly improve your conversion rate. Remember to prioritise user experience, which includes website design, load times, trust signals, copywriting, value proposition, call-to-action and mobile optimisation. By making these changes, you can create a website that is both user-friendly and effective at converting visitors into customers.